We’re sorry to hear that your item was damaged. Here’s what you can do:
Document the Damage: Take clear photos of the damaged item and any visible issues.
Contact Us: Reach out to our customer support team as soon as possible. You can do this via the 'Queries' tab in your account or by contacting us directly through our support channels.
Provide Details: When you contact us, please include the photos of the damage and a description of the issue.
This will help us address your concern more efficiently. We’ll review the situation and get back to you with a resolution.