Skip to main content
All CollectionsMaking an Order
Do I have to weigh my laundry before placing an order?
Do I have to weigh my laundry before placing an order?
Updated over 3 months ago

No worries, you don’t need to weigh your laundry. While we encourage you to estimate its weight, our partner operators will measure it to ensure it matches your order instructions. In the event of discrepancies, we will make the necessary adjustments and promptly notify you accordingly. The final bill will then be charged to your payment method upon completion and delivery. Please note that services priced by weight have a minimum requirement of 5 kilograms.

Did this answer your question?